Shipping Information

All shipments are F.O.B. shipping point. Title and risk of loss pass to the customer upon tender of the shipment to the carrier.

Shipping rates are calculated in real-time based upon the weight and destination of your order. You will be given a choice of all available shipping methods and the applicable pricing during the checkout procedure. For larger items freight will need to be quoted manually. Please select "other we will contact you with price" and we will be in touch with you with a specialized freight quote.

All small orders are shipped via UPS. We cannot ship to PO/APO/FPO boxes. All freight orders are shipped via FedEx Freight unless otherwise specified. Please provide a physical shipping address in the checkout section.

STANDARD TRANSIT TIMES Listed below are the shipping methods we offer, and the standard transit times they represent. Please keep in mind that transit times DO NOT include the day the order is placed or weekends.

Ground: 2 to 6 days average transit time, depending on location. US only. We are located in Knoxville, Tennessee. Standard ground shipping times range from 1-2 days in the Southeast, 2-3 days in Midwest and New England areas, and 4-6 days in the Western US. Ground shipping times are NOT guaranteed by UPS.

3 Day Select: 3 days transit time. US only.
2nd Day Air: 2 days guaranteed transit time. US only.
Next Day Air Saver: Next day air delivery, guaranteed by the end of day. US only.
Next Day Air: Next day air delivery, guaranteed by 12:00pm. US only.

FREIGHT SHIPMENTS: For orders requiring freight shipping, the customer will be responsible for scheduling and payment of their preferred freight carrier. will provide weight and dimensional information required, and prepare the goods for proper transit.

INTERNATIONAL SHIPPING POLICY If the order is being shipped to a location outside of the continental United States, the shipping costs are not included in the price of the product. After such an order has been placed, a customer support representative will e-mail the purchaser a shipping quote for their approval. At that time, a decision may be made to cancel the order without penalty. is not responsible for any taxes, duties, or fees, including Brokerage fees that are associated with any purchase; these additional charges are the responsibility of the purchaser.